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Privacy Policy

Bedrock Restoration L.L.C. maintains strict privacy policies to protect the personal and mobile information of our users and customers. Personal information and mobile information will not be sold, rented, released, traded, or shared with third parties for marketing or promotional purposes.

Your privacy is important to us. This Privacy Policy explains the information Bedrock Restoration L.L.C. may collect from you, how we use it, and under what circumstances it may be disclosed.

By accessing or using our website, www.bedrockrestorationoh.com, you acknowledge and accept the practices described in this Privacy Policy.

COLLECTING PERSONAL INFORMATION

When you visit our website, we may collect personal and non-personal information, including:

  • Your domain name

  • Your IP address

  • The type of internet browser you use

  • Your operating system

  • The website or source that directed you to our website

  • The pages you visit

  • The amount of time you spend on each page

  • Information about how you interact with our website

We may work with third-party service providers that use cookies and similar technologies to collect information about activity on our website and elsewhere on the internet for analytics, advertising, and remarketing purposes.

We may also collect information that you voluntarily provide to us through our website, by phone, by email, through text messaging, or through another method of communication.

This information may include your name, phone number, email address, physical address, service request details, and any other information you choose to provide.

We may use this information to respond to your inquiries, provide requested services, communicate with you about appointments or projects, and send information about our services, promotions, or changes to this Privacy Policy, where permitted by law and with any required consent.

USING INFORMATION

We may use the information we collect for legitimate business purposes, including:

  • Responding to inquiries and service requests

  • Scheduling appointments and inspections

  • Providing restoration, reconstruction, and related services

  • Communicating about an active or potential project

  • Processing invoices and payments

  • Providing customer support

  • Sending appointment reminders and follow-up messages

  • Collecting customer feedback and reviews

  • Improving our products, services, website, and customer experience

  • Conducting advertising and remarketing activities

  • Maintaining the security and functionality of our website

  • Complying with applicable legal and regulatory requirements

We may also use your information to contact you by phone, email, or text message when you have provided the appropriate authorization or when otherwise permitted by law.

PROTECTING INFORMATION

Bedrock Restoration L.L.C. follows generally accepted industry practices to protect the information you submit to us and the information we collect, both during transmission and after it is received.

We use appropriate data collection, storage, processing, and security measures designed to protect against unauthorized access, alteration, disclosure, misuse, or destruction of your personal information, account information, transaction information, and other data stored through our website or business systems.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially reasonable methods to protect your information, we cannot guarantee absolute security.

WEB BROWSER COOKIES

Our website may use cookies to enhance your experience.

A cookie is a small data file stored on your device by your web browser. Cookies may be used for record-keeping, website functionality, analytics, advertising, and to understand how visitors interact with our website.

You may configure your web browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may prevent certain portions of the website from functioning properly.

Cookies used by our website are not intended to directly identify you unless they are connected to information you have voluntarily provided.

SHARING INFORMATION

We do not sell, trade, or rent your personal identification information to others.

We may share general, aggregated, or anonymized demographic information that is not linked to personally identifiable information with our business partners, trusted affiliates, advertisers, analytics providers, and service providers.

We may disclose customer information to third-party service providers when necessary for them to perform services on our behalf. These services may include website hosting, payment processing, customer communications, scheduling, analytics, advertising, technical support, and other business operations.

We will obtain consent for such sharing whenever consent is legally required.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties.

The mobile opt-in information described above includes a customer’s telephone number, SMS consent records, messaging preferences, and information showing that the customer agreed to receive text messages.

We may disclose personal information or an IP address when required by law or when we have a good-faith belief that disclosure is necessary to:

  • Comply with a legal obligation, subpoena, court order, or governmental request

  • Cooperate with an investigation of suspected unlawful activity

  • Protect the rights, safety, or property of Bedrock Restoration L.L.C., our customers, or others

  • Detect, prevent, or address fraud, security concerns, or technical issues

  • Identify individuals who may be violating the law, the rights of third parties, or the terms governing the use of our website

Please keep in mind that information you voluntarily submit in a public area related to our website, such as a comment section, discussion board, review platform, or social media page, may be viewed, collected, and used by others.

We have no control over how third parties may use information that you make publicly available.

THIRD-PARTY WEBSITES

The Bedrock Restoration L.L.C. website may contain links to third-party websites, including the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.

We do not control the content, security, or privacy practices of these third-party websites and are not responsible for the practices used by websites linked to or from our website.

Third-party websites and services may have their own privacy policies, terms, and customer service policies. Your browsing and interaction with any third-party website are subject to that website’s own policies and terms.

We encourage you to review the privacy policies of any third-party websites you visit.

PRIVACY POLICY CHANGES

Bedrock Restoration L.L.C. may update or modify this Privacy Policy at its discretion.

When changes are made, we may revise the updated date displayed on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, disclose, and protect your information.

Your continued use of our website after changes are posted constitutes your acknowledgment and acceptance of the revised Privacy Policy.

TEXT MESSAGE AND EMAIL CONSENT

When you submit a website form and provide your telephone number or email address, you may be given the option to authorize Bedrock Restoration L.L.C. to contact you.

By checking the applicable consent box and clicking “Submit,” you provide your electronic signature and expressly authorize Bedrock Restoration L.L.C. and its authorized representatives to contact you at the residential or cellular telephone number and email address you provided.

Communications may be made by:

  • Telephone call

  • Email

  • SMS or MMS text message

  • Manually dialed call or text

  • Automated telephone dialing technology

  • Artificial or prerecorded voice

Your consent to receive marketing communications is not a condition of purchasing any goods or services.

Message and data rates may apply. Message frequency varies.

You may unsubscribe from text messages at any time by replying STOP. You may request assistance by replying HELP.

YOUR CONSENT

By using this website, you signify your acceptance of this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website.

Your continued use of the website following the posting of changes to this Privacy Policy will be considered your acceptance of those changes.

OPTING OUT OF INTEREST-BASED ADVERTISING

You may be able to opt out of certain tracking and interest-based advertising through the following industry resources:

Please note that opting out of interest-based advertising does not necessarily prevent you from seeing advertisements. It may instead prevent advertisements from being selected based on your browsing activity.

SMS TERMS AND CONDITIONS

1. Program Name

The SMS messaging program is operated by Bedrock Restoration L.L.C.

2. Types of Messages

Customers and contacts may receive text messages relating to:

  • General customer service

  • Service inquiries

  • Appointment scheduling

  • Appointment reminders

  • Project updates

  • Follow-up communications

  • Invoices and payments

  • Requests for feedback

  • Requests for reviews

  • Marketing and promotional communications, when proper consent has been provided

3. Message Frequency

Message frequency varies based on your interactions with Bedrock Restoration L.L.C., the services you request, and the communications you have authorized.

4. Message and Data Rates

Message and data rates may apply to messages sent to you from Bedrock Restoration L.L.C. and to messages you send to us.

Contact your wireless carrier if you have questions about your text messaging or data plan.

5. Opting Out

You may cancel the SMS messaging service at any time by replying STOP to a message from us.

After you send “STOP,” we may send a confirmation message informing you that you have been unsubscribed. After your opt-out request has been processed, you will no longer receive SMS messages from that messaging program unless you opt in again.

To rejoin the messaging program, complete the applicable sign-up or consent process again.

6. Help and Support

For assistance with the messaging program, reply HELP to a text message from us.

You may also contact us directly at:

Email: thomash@bedrockrestoration.com
Phone: (614) 705-0363

7. Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless carrier and network provider.

8. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

For more information about how your information is collected, used, and protected, please review this Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy, our SMS messaging practices, or the information we collect, please contact:

Bedrock Restoration L.L.C.
3905 Business Park Drive
Columbus, OH 43204

Phone: (614) 705-0363
Email: thomash@bedrockrestoration.com
Website: www.bedrockrestorationoh.com

Last updated: July 1, 2026